Back to overviewQmatic AI Chat
Retail

AI Chat for retail journeys

Turn browsers into booked visits. Help shoppers find products, book in-store specialists, and skip the queue.

Explore all sectors
+38%
Booked visits
100%
Out-of-hours coverage
<2s
Avg. response

Why retail teams choose Qmatic AI Chat

Higher conversion

Move qualified shoppers into booked store visits with a specialist ready for them.

Always-open service desk

Answer post-purchase, returns, and product questions instantly — outside opening hours.

One brand voice

Consistent answers across every store, every channel, every language.

Try a real retail question

Try a real retail question.

Open the chat widget, tap Ask a question, and type one of these questions to try the assistant. Or click a question to copy it, then paste it into the chat.