Public Sector
AI Chat for citizen services
Help citizens find the right service, book the right appointment, and arrive prepared — 24/7, in their language.
−42%
Faster service
68%
Deflected calls
4.7/5
Citizen satisfaction
Why public sector teams choose Qmatic AI Chat
Reduce no-shows
Citizens get reminders, document checklists, and the option to reschedule directly in the chat.
Multilingual by default
Answers in 50+ languages so every citizen gets the same service experience.
Shift demand to digital
Promote e-services first — only routing to in-person visits when truly needed.
Try a real public sector question
Try a real public sector question.
Open the chat widget, tap Ask a question, and type one of these questions to try the assistant. Or click a question to copy it, then paste it into the chat.